Employee Experience

Management Approach

At Lilly, we make life better for people around the world – and it starts with our employees. Through our comprehensive pay and benefits programs – many at the forefront of the marketplace – as well as enrichment through learning and development opportunities, we empower our colleagues to live their best lives. We also strive to create a companywide culture where best-in-class safety practices support the well-being of our workforce and the communities where we operate. In caring for employees, we power our purpose.

Employee Well-Being

We take a broad view of well-being anchored in providing support for mental and physical health, financial knowledge and security, as well as a culture of rich connections and purpose to inspire all employees to be their best. While the local environment shapes program offerings in each of our affiliate locations around the world, our well-being framework is global. A global steering team, sponsored by Lilly leadership, actively guides our well-being strategy.

Pay & Benefits

Our pay and benefits programs are designed to attract and retain an inclusive and highly motivated workforce while reinforcing our care for employees and shared purpose to make life better. Lilly’s pay programs reward employee contributions and overall business success, and our benefit programs provide the flexibility to meet employees where they are in life and support overall well-being. We strive to deliver pay and benefits with a global mindset, differentiating programs where local business needs or markets necessitate.

Health

Our ability to deliver for patients begins with the good health of our employees and those they go home to each day. Through our robust suite of benefits, we support employees whether they are seeking to stay well, get well, or manage a serious illness. From comprehensive health and well-being benefits, mental health programs and services, fitness and health coaching benefits, to additional support such as onsite health clinics at various Lilly sites, we continuously strive to offer employees the health support they need.

Money

We understand the importance of taking care of one’s finances, whether an employee is just starting their career or on their way to retirement. Our base pay program is designed to help employees meet their day-to-day needs while our bonus and stock programs deliver additional rewards aligned with our company mission of delivering medicines to patients worldwide. To further unite and motivate our workforce, from 2022-2024 we issued a special global stock grant known as Lilly Shares, giving all employees the opportunity to be shareholders in Lilly. In many countries, we also invest in financial benefits - pensions and/or savings programs —to support our employees in their retirement years, disability benefits for financial protection, life insurance for peace of mind and educational support for continued learning and development. Collectively, our pay, stock, and benefits programs support our employees in reaching their financial goals.

We are committed to pay equity for all employees. We conduct pay equity studies on our workforce globally and believe that pay equity is critical to our success in supporting a global and inclusive workforce.

Life

Life is filled with moments that matter, and we offer support to employees to help balance the personal and professional aspects of life. While our employee benefits programs vary around the world, these may include flexible work arrangements, onsite conveniences, and time off to disconnect whether it's for vacation or in times of injury, illness, or compassionate care emergencies.

Our global recognition program allows teammates to recognize one another regardless of their work location through supervisor-to-employee, peer-to-peer and service-based recognition. Employees may congratulate co-workers’ successes through the companywide recognition feed, providing a consistent and meaningful recognition experience for all employees.

Learning & Development Programs & Tools

Career Development and On-Demand Learning 

• Explore Your Career is Lilly’s global framework and suite of resources designed to help employees grow and lead every day – and to help engage and retain talent. It provides the opportunity for employees to “raise their hand” to receive a talent assessment, which provides development suggestions for deepening skills and taking on new or expanded leadership roles as well as tools and guidance for employees and their managers to assess career interests, map career plans and develop capabilities. We have had thousands of employees engage in the program since launch, signaling a healthy interest in career development. The program also shows encouraging results at the enterprise level, including improved engagement scores, improved retention rates for those who participate and positive perceptions of career development and investment.

• Lilly U, featuring the LinkedIn Learning platform, offers a wide range of courses taught by practitioners worldwide. Available in ten languages, these courses are widely accessible to Lilly’s global team of employees in an on-demand, learn-anywhere and -anytime format. The platform covers business, creative, and technology topics, including AI. LillyU also provides live classes to develop self-leadership, personal effectiveness, and communication skills, as well as a new skills-based assessment platform that provides personalized learning paths for building key skills in critical domains. In 2024 we launched reDiscover to connect employees celebrating milestone service anniversaries with targeted opportunities to further develop their skills, capabilities, and careers while reconnecting with our company purpose.

Data Analytics and Technology

• Lilly has prioritized strengthening our data skills and technology capabilities. The Lilly Data and Analytics Institute was launched to upskill employees and leaders across the company. Through foundational courses, custom scenario-based simulations and hands-on tool-based programs, Lilly is deepening its culture of data-driven decision-making and equipping employees and leaders alike to tap more deeply into the power of analytics.

• Lilly also advances employee development, inclusion and engagement through a global virtual platform, ELEVATE, designed to help all employees learn how to leverage technology to build connections and performance across the Lilly enterprise. Specifically, ELEVATE programming demonstrates how to use available tools and rapidly evolving technology resources to improve productivity, collaboration, inclusivity and well-being for employees who work on site or remotely. A complementary internal initiative, AI.Lilly.com, also connects all employees to contemporary, just-in-time learning opportunities and live Tech Talks related to AI.

Leadership Development

• Effective leadership is a critically important part of a thriving organization. We continue to expand our investment in leadership development programs, tools and resources for leaders at all levels of the company and across the globe. The aim is to help supervisors develop skills and strategies to lead increasingly inclusive, collaborative and high-performing teams.

• Discover Leading@Lilly, our signature development program for leaders globally, offers a comprehensive curriculum for new Lilly leaders globally enabling them to build essential leadership skills through a variety of courses and experiences during an 18-month pathway.

• In addition to the online LinkedIn Learning platform, we have further expanded our instructor-led offerings. Our REACH Leadership Development program expands its impact annually, reaching more leaders globally, with both company strategy and skill-building content. Additional initiatives have included training on inclusive leadership in a hybrid environment, effective communication in a dynamic, information-rich world, compassionate leadership, psychological safety, and elevating performance. We also maintain a “Take the Lead” live webinar series delivered by Lilly executives to all leaders globally. External coaching is now available more broadly to leaders at all levels across the world through an external technology-enabled coaching partner.

Attrition Rate

Lilly’s total attrition rate for 2024 was 7%. The total attrition decreased from the previous year, and we have consistently remained below industry averages.

Employee Safety

Keeping our people safe and healthy, whether at home or at work, is a high priority and aligns directly with our values. We realize the journey toward excellence in safety never ends, and we are constantly evaluating approaches to improve our safety programs and integrate injury prevention into everyday work.

We focus on creating a companywide culture where best-in-class safety practices are consistently followed. To do this, we assess and continuously strive to improve our safety performance to promote the well-being of employees and to help safeguard the communities where we operate.

All employees are required to complete routine training on health, safety and environmental programs. This includes general health, safety and environmental training, as well as training on industry-specific and job-specific programs and procedures. Employees are also trained on relevant emergency preparedness and response procedures.

At Lilly, we measure both leading and lagging indicators when assessing our overall safety performance. We have found that tracking leading – or predictive – indicators, such as ergonomic risk, safety culture scores and precursors for life-altering and fatality risks, contributes greatly to our company's safety performance. Using these indicators in conjunction with lagging indicators, such as our injury rates, we can paint a comprehensive picture of the areas that most affect employee safety across Lilly. This approach allows us to both influence change where needed and track our safety progress in concrete ways over time.

Employee Safety Goals

We set challenging employee safety goals and monitor performance to ensure we are making improvements in the most impactful areas.

We strive to achieve zero severe injuries – with a focus on continuous improvement. In 2024, our severe injury rate was 0.60 injuries per 500 employees, which represents a decrease over the 2023 rate of 0.69.

We track and report injuries as required by local regulations (e.g., OSHA); however, for internally tracked injury metrics, we utilize the severe injury rate metric, which is based on the ASTM Standard for Reporting Injuries and Illnesses. This metric is applied globally and provides insights into our safety program performance. We also track the number of process safety deviations in our applicable sites and the number of life-altering injuries and fatalities globally.

Lilly’s Safety Performance

See important information about our Sustainability report.